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Proof of reliability

PRO Cosmetics has PROOF OF RELIABILITY certificate

PRO Cosmetics Certificate

Our responsibility certificate granted by EU Certification is a recognition issued to a company (PRO Cosmetics) that shows its customers that the company has taken care of its regulatory obligations appropriately.

The responsibility certificate granted by EU Certification is a recognition issued to us and that shows its customers that the company has taken care of its regulatory obligations appropriately.

PRO Kosmeetika has been granted a liability certificate that it has delivered notifications to the authorities on time, paid the related fees, and has a valid business ID.

 

PRO Kosmeetika Strengthens the company`s public image

It is often difficult and time-consuming for a customer to investigate a company's`s background when making a purchase decision. Certification by an independent outside organization shows customers and cooperation partners that a company is a responsible operator with whom it is safe to form a long-term cooperation relationship.

Social responsibility

The responsibility certificate also shows that the company (PRO Cosmetics) is taking care of its responsibilities towards society, and strengthens the company's`s good will value among all interest groups.

 

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FAQ

You will find answers to all the most important questions here. If something remains unclear, write or call us

Question about the order

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  • Can I return the product I ordered?
    ATTENTION: Due to health and hygiene requirements, cosmetic products cannot be returned or exchanged. You can only return products purchased in the e-shop, which have been packaged in such a way that it has not been possible to open them. Products purchased in stores cannot be returned.
  • I have not received an order confirmation at the e-mail address you entered
    If there is no confirmation, your order is still registered with us and you do not have to worry about it. Please check your e-mail spam and spam folder, sometimes the messages will go there as well. If you still can't find it, you can contact us if you need at pakimine@prokosmeetika.ee.
  • How do I see the status of my order and know if the goods have been shipped
    The status of the order will be sent to your e-mail address once the goods have been shipped. Also registered customers can see their orders and their statuses by logging in from the order history.
  • If the status of the order is pending/some goods missing, what does that mean?
    The pending/some goods missing status of the goods means that some of the products were out of stock (usually the maximum ordering time can be seen in the e-shop, but in general the goods will arrive faster) and the goods should arrive soon, then be shipped.

Questions about my account

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Question about products

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